FAQ's

Jockey Club Ambassadors

What is the Jockey Club Ambassadors?

The Jockey Club Live is an innovative and exciting event promoter specialising in combining live music and racing. The Ambassador program rewards Brand Ambassadors with exclusive prizes and offers for taking part in offers throughout the year.

How does it work?

Each competition and offer is unique, we reward and encourage our ambassadors to share great music and sport offers with their friends.

What’s an Ambassador?

An Ambassador is a super fan. Someone who loves our events and wants to share it with everyone they know! In return they get rewards from us as a thank you for promoting The Jockey Club Live!

What rewards do Ambassador's receive?

We’ve got a whole range of rewards for our amazing ambassadors. From vouchers and merchandise to VIP experiences, tickets to events or even the chance to meet your favourite band! Join The Jockey Club Live for more details of our ambassador scheme and the rewards that can be won.

General Competition Rules

Can I enter if I don’t live in the UK?

For the moment we’re only accepting UK entries. We’ll keep you posted if this changes!

Do I have to sign up to The Jockey Club Live?

No you don’t. But it does mean you won’t be able to claim any rewards as you’ll need to log into your rewards page. We also contact our winners by email, so if you’ve got your eye on the prize, make sure you sign up.

Can I just share once?

Of course you can! But what if your friends missed that post? By sharing a few times you increase the chance of your friends seeing your post and signing up. Remember: the more you share, the more chance there is of winning.

Does it matter how I share?

Not at all! You can share on Facebook, Twitter or by email. If you know that you have the biggest following on one platform, that’s probably your best chance.
However sharing across all your social media isn’t going to hurt your chances of winning. Who knows, you might even reach more people who’ll sign up and help you to win!  

Am I allowed to click on my own link to increase my chances?

Sadly it won’t count. We can see when fans have been ‘self-clicking’ and those clicks don’t count.

What happens if I’m caught cheating?

Unfortunately, any false or fraudulent sign ups will lead to disqualification from the competition. We want to reward genuine sign ups and for everyone to have a fair chance of winning.

What if I signed up a bunch of times with different emails?

Clearly you really want that prize! But that would be a bit unfair to for those who were getting their friends to sign up. So those sign ups wouldn’t count.
Our technology can identify if multiple emails belong to one user and if emails are false. To make sure everyone has a fair chance of winning we only count genuine sign ups.

Refer a Friend Competitions

How does the ‘Refer a Friend’ competition work?

It’s simple: share our post on your social media using the sharing buttons. The person who gets the most people to sign up through their shares will win the prize.

Prizes

How will I know if I’ve won?

If you’re a winner and you’ve signed up then you will receive an email from us to let you know. You should also be able to check any rewards on your personal rewards page when you log in.

How do I claim my prize?

Details of how to claim your price will be in the email. Your email should provide you with a link to our winners page where you can claim your prize!

Voucher codes

For some of our offers, you will receive an exclusive voucher code which must be used to buy via our Ticketmaster link on the BUY NOW button. The terms and conditions of these voucher codes will be stipulated in more detail on each offer.

Any issues with voucher codes must be reported by email at info@seed.media.
Any refunds or discounts cannot be given after purchase so please check your basket at checkout to ensure your offer has been applied.

Technical

Who do I contact if i am having problems sharing?

If you’re having any technical issues email info@seed.media and they will be able resolve any issues you’re having with the site. Let them know as soon as you spot a problem so they can resolve it. That way you can go back to sharing and winning that prize!

Please do not contact The Jockey Club Racecourses. Ambassadors is run by The Jockey Club Live and Seed Media. Feel free to contact us at info@seed.media.

How do you know who’s got the most people to sign up?

Thanks to our technology, we can see which fans have been sharing, how many people clicked on their link and who signed up. That’s how we identify the top influencer.